Pet Insurance FAQ

Learn everything you can by sifting through our FAQ section!
Answer your questions about pet insurance underwritten by ASPCA.

Why did you choose to partner with ASPCA® Pet Health Insurance?
Why does my Policy show ASPCA® and Crum and Forster?
What’s the difference between Accident and Accident & Illness?
What’s Wellness?
How do I submit a claim?
I just signed up. How quickly can I claim?
Why is there a transaction fee?
What if my pet is already sick?
Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms and conditions, see sample ASPCA® Pet Health Insurance policies. Preventive care reimbursements are based on a schedule. Accident & illness reimbursements are based on an invoice. Products, schedules, discounts, and rates may vary and are subject to change. More information available at checkout.

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